Privacy Policy

Updated October 5, 2026 · Dealer Base

Scope

This policy describes how Dealer Base handles information provided through our website, vehicle inquiries, applications, document uploads and CRM communications.

Information we receive

Depending on the service you request, information may include your name, contact details, address, identification or tax identification numbers, employment, income, vehicle preferences, payment information and documents you submit. Social channels may provide your account identifier, profile information and message content. We also process email messages and attachments, SMS and WhatsApp communications, appointment details and follow-up records.

How information is used

We use information to respond to your requests, organize appointments, review documents and applications, assist with vehicle purchases and maintain service records. Submitting a prequalification does not by itself guarantee financing or authorize a credit inquiry. Credit inquiries or disclosures to lenders require the applicable separate authorization.

Facebook and Instagram

When you message a connected Facebook Page or Instagram professional account, your messages and available account information may be received in our CRM so authorized staff can respond and follow up. Connecting a Page does not give us access to unrelated private conversations. Meta also processes information under its own policies.

Providers and access

Authorized staff access information according to their assigned permissions. Hosting, email and messaging providers process information needed to operate these services. Financing-related information may be provided to a lender when you request that service and provide the required authorization. Information may also be disclosed when legally required.

Communication preferences

You may ask us to stop contacting you using the contact below or by replying to an email. SMS recipients may reply STOP to unsubscribe. Campaign preferences are handled separately from individual service messages. Avoid sending identification or Social Security numbers through social messaging or ordinary email; use the document or application form provided for your request.

Storage and security

Records are kept as needed for the requested service, follow-up, operational records and applicable obligations. Access controls and authenticated upload links help restrict access; no online system can guarantee absolute security. This policy does not promise a fixed retention period or encryption of every stored field.

Access, correction and deletion

To request access, correction or deletion, email info@localhost:8226 with the subject “Privacy request” or “Data deletion”. Identify the email, phone number or social account used to contact us. Do not include your Social Security number or identity documents in the initial email. We may request proportionate identity verification before acting. Some records may need to be retained for applicable obligations; we will explain any limitation. Disconnecting a social account stops its connection but is not itself a deletion request.

Changes and contact

Material updates will be reflected on this page with a revised date. Privacy contact: Dealer Base · info@localhost:8226.